Novotel Mumbai Juhu Beach, Mumbai

The hotel has a superb location right next to the beach, but the rooms are not well-maintained and do not meet 5-star standards. The service feels more like a budget motel rather than a luxury hotel, despite the high prices.

The hotel is in an ideal location with close proximity to the beach and popular shopping spots. The rooms lack proper cleaning standards and are outdated, making them uncomfortable for a shower. The service is subpar, not meeting expectations for the high price charged.

The hotel is located in a perfect spot for those with activities in Mumbai suburbs like Juhu and Versova, offering a gorgeous view from the rooms. The service throughout the hotel is top-notch, with courteous and friendly staff. The dining options are varied, although more non-veg choices would be appreciated. The sun-down views are truly enjoyable, and the proximity to good eating joints makes it convenient. However, the room amenities, especially the coffee maker and toiletries, were lacking and needed reminders for replenishment.

The hotel is located right by Juhu Beach, offering an amazing setting, though some areas need updating. The rooms were fine but not entirely up to date, and there was a bit of mess by the pool. The service was satisfactory, with some areas needing improvement. The dining experience was not up to par for a 5-star hotel, lacking variety and quality. Despite some drawbacks, the hotel's prime location stands out as a major highlight.

I was pleasantly surprised by the spacious and comfortable room, equipped with splendid amenities, although the lack of basic amenities and a malfunctioning locker was a downside. The hotel seemed unprepared for the high number of guests, which was a drawback, but the overall experience was good.

The hotel has some areas that need improvement. The rooms are in bad condition and need renovation, with cleanliness issues like dirty wash basins and dusty telephones. On the bright side, the staff is prompt, especially in the restaurant on the ground floor. The location is convenient for those who prefer to stay in one area with easy access to shops and transport, although it may need some updating. The dining experience was highly unsatisfactory in terms of quality, quantity, and cleanliness. Overall, there are mixed feelings about the value for money offered by the hotel.

The hotel has its ups and downs. While the housekeeping employee ensured a clean room throughout the day, the service from the front desk staff left much to be desired. The location is wonderful, offering a great sun-downer experience, but it may feel a bit out of place for some. The variety in dining was good, although not all options were complimentary. The facilities were decent, providing a satisfactory stay overall.